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Privacy Policy
Credible.sg provides a loan application and loan matching service. This page informs you about the collection, use, and disclosure of personal data when you use the website and related services.
Information Collection And Use
We need to collect, use, and disclose personal data about you to provide services effectively. Credible states clearly that privacy is a priority and explains how data is handled.
Types of Data Collected
- Personal data such as name, email address, phone number, and address details.
- Usage data collected automatically when accessing the service.
- Tracking and cookies data used to operate, improve, and analyse the service.
Use of Data
- To provide and maintain the service.
- To communicate changes, support customers, and improve the experience.
- To monitor usage and detect, prevent, or address technical issues.
Transfer and Retention of Data
The policy notes that data may be transferred to Singapore and retained for as long as reasonably necessary, including up to five years or longer where required by law or regulation.
Your Rights
Users may request access, correction, updates, or consent withdrawal by email. The published policy references a contact route for privacy-related enquiries and data protection support.
Disclosure and Service Providers
Credible may disclose data where legally required, to protect rights and safety, and when using third-party providers strictly for service-related tasks.
Children’s Privacy and Changes
The service is not directed to minors under 18, and the policy may be updated from time to time with changes becoming effective once posted.